Privacy Policy

Last Updated: December 20, 2025

At to4k.com ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI-powered photo restoration, colorization, enhancement, and upscaling services.

1. Information We Collect

1.1 Information You Provide

• Account Information: When you create an account, we collect your name, email address, and password.
• Photos and Images: Images you upload for restoration, colorization, enhancement, or upscaling.
• Payment Information: When you make a purchase, our payment processors collect billing information (we do not store complete credit card numbers).
• Communication Data: Information you provide when contacting our support team.

1.2 Information Automatically Collected

• Usage Data: Information about how you interact with our services, including pages viewed, features used, and processing history.
• Device Information: IP address, browser type, operating system, device identifiers, and referring URLs.
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze site usage.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To process your photos using our AI algorithms and deliver restored, colorized, enhanced, or upscaled images.
• Account Management: To create and manage your account, authenticate users, and provide customer support.
• Service Improvement: To analyze usage patterns, improve our AI models, and enhance user experience.
• Communication: To send service-related notifications, updates, and respond to your inquiries.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To protect against fraud, unauthorized access, and other security threats.

3. How We Protect Your Photos

3.1 Photo Privacy

Your photos are private and personal. We understand their importance and treat them with the highest level of security:

• Encryption: All photos are transmitted using SSL/TLS encryption and stored using industry-standard encryption.
• Temporary Storage: Uploaded photos are automatically deleted from our servers after 30 days unless you choose to save them in your account.
• No Public Sharing: We never make your photos public or share them with third parties without your explicit consent.
• AI Training: We do NOT use your uploaded photos to train our AI models unless you explicitly opt-in to our improvement program.

3.2 Data Security Measures

• Industry-standard encryption (AES-256) for data at rest
• SSL/TLS encryption for data in transit
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Secure data centers with physical security measures

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our website, processing payments, or providing customer support (bound by confidentiality agreements).
• Legal Requirements: When required by law, court order, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with continued privacy protection).
• With Your Consent: When you explicitly authorize us to share your information.

5. Your Rights and Choices

5.1 Access and Control

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct inaccurate information in your account settings.
• Deletion: Request deletion of your account and associated data.
• Download: Export your processed photos and account data.
• Opt-Out: Unsubscribe from marketing communications at any time.

5.2 Cookie Preferences

You can control cookies through your browser settings. Note that disabling certain cookies may limit functionality.

6. Data Retention

• Uploaded Photos: Automatically deleted after 30 days unless saved to your account.
• Processed Photos: Stored in your account until you delete them or close your account.
• Account Information: Retained until you request account deletion.
• Transaction Records: Maintained as required by law and accounting standards.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending email notification to registered users
• Displaying a prominent notice on our website

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

14. Your Consent

By using our services, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our services.

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